Terms And Conditions

You may use this website to learn about Zorc Orthodontics, obtain information about our orthodontic services, contact our office, request information, schedule or manage appointments, and communicate with our office.

You agree to provide accurate and current information when submitting forms, requesting appointments, or communicating with Zorc Orthodontics.

You may not use this website or our services for any unlawful purpose or in a manner that could interfere with the operation, security, or availability of the website.

2. Appointment and Office Communications

By providing your contact information, you may be contacted by Zorc Orthodontics regarding inquiries, appointments, scheduling, rescheduling, treatment, billing, administrative matters, and other communications related to services you have requested or received.

Communications may occur by telephone, email, text message, or other communication methods made available by Zorc Orthodontics.

Providing a telephone number does not, by itself, constitute consent to receive text messages.

Where required, separate consent will be obtained before sending SMS/text messages.

3. SMS/Text Messaging Terms

SMS Consent

Zorc Orthodontics may offer SMS/text messaging for appointment confirmations and reminders, scheduling and rescheduling communications, treatment-related or office communications, administrative information, and other communications related to services you have requested.

SMS consent is optional and is not a condition of receiving treatment or services from Zorc Orthodontics.

When SMS consent is requested, you may opt in by affirmatively providing consent through an applicable SMS consent process, such as checking an unchecked SMS consent box or providing consent through another supported method.

Your telephone number will not automatically be enrolled in SMS messaging merely because you provide your telephone number to Zorc Orthodontics.

Types of Messages

• Depending on the consent you provide, SMS messages may include:

• Appointment confirmations and reminders

• Scheduling and rescheduling information

• Treatment-related communications

• Office and administrative communications

• Communications regarding services you have requested

• Billing or account-related communications, where applicable

• Promotional or marketing messages, only where you have separately provided the appropriate affirmative consent

• Consent to receive appointment, transactional, or other service-related text messages does not automatically constitute consent to receive promotional or marketing text messages.

Message Frequency

Message frequency varies based on your appointments, interactions with our office, and the services or communications you request.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan.

Opting Out

You may opt out of SMS messages at any time by replying STOP to a text message from Zorc Orthodontics.

After you send STOP, you may receive a final message confirming that your request has been processed.You will no longer receive messages from that messaging program unless you provide a new affirmative opt-in.

You may also contact Zorc Orthodontics directly to request assistance with SMS communications.

Help

For assistance with SMS/text messaging, reply HELP to any message or contact Zorc Orthodontics using the contact information provided on this website.

Mobile Number Changes

If you change, transfer, or deactivate your mobile telephone number, please notify Zorc Orthodontics so that our records can be updated.

You represent that you are the account holder or authorized user of the mobile telephone number you provide.

4. SMS Consent Is Not a Condition of Treatment

Your decision to opt in or opt out of SMS communications will not affect your ability to receive orthodontic care or services from Zorc Orthodontics.

You may communicate with our office through other available methods, including telephone, email, or in-person communication.

5. Privacy and Patient Information

Your use of this website and our services is also governed by our Privacy Policy.

Our Privacy Policy explains how Zorc Orthodontics collects, uses, maintains, and discloses personal information obtained through our website and services.

Privacy Policy

Zorc Orthodontics takes reasonable measures to protect personal information and patient information in accordance with applicable law.

Information relating to a patient's healthcare may also be subject to federal and state privacy requirements, including applicable provisions of the Health Insurance Portability and Accountability Act ("HIPAA") and Maryland law.

Nothing in these Terms is intended to replace or modify any applicable Notice of Privacy Practices or other rights provided to patients under applicable law.

6. SMS Information Sharing

Zorc Orthodontics does not sell or share your mobile telephone number or SMS opt-in information with third parties for their own marketing purposes.

SMS opt-in information and consent will not be shared with third parties, including advertising networks, social media platforms, or marketing partners, for their own independent marketing purposes.

Zorc Orthodontics may share information with service providers, telecommunications providers, technology providers, electronic health record or practice-management vendors, and other contractors when reasonably necessary to provide, maintain, secure, or support our services and communications, subject to applicable contractual and legal requirements.

7. Healthcare Communications Disclaimer

Information provided through this website is for general informational purposes and is not intended to replace professional medical or dental advice, diagnosis, or treatment.

Electronic communications, including text messages and email, may not be continuously monitored and should not be relied upon for urgent or emergency medical or dental matters.

Do not use this website, text messaging, email, or other electronic communication to report a medical or dental emergency.

If you are experiencing an emergency, call 911 or seek immediate medical attention.

8. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

Zorc Orthodontics does not control third-party websites or services and is not responsible for their content, privacy practices, security, availability, or policies.

Your use of third-party websites and services may be subject to their own terms and privacy policies.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, images, videos, and other materials, is owned by or licensed to Zorc Orthodontics and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, transmit, or commercially exploit website content without the appropriate authorization.

10. Website Availability and Accuracy

Zorc Orthodontics makes reasonable efforts to provide accurate and current information on this website. However, website content may occasionally contain errors, omissions, or outdated information.

Zorc Orthodontics does not guarantee that the website or its content will always be complete, accurate, current, uninterrupted, or error-free.

We reserve the right to modify, suspend, or discontinue portions of the website or its services when appropriate.

11. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, Zorc Orthodontics is not responsible for losses arising solely from your inability to access or use the website or from technical interruptions beyond our reasonable control.

Nothing in these Terms limits or excludes liability to the extent such limitation or exclusion is prohibited by Maryland or federal law.

Nothing in these Terms limits any rights or remedies available to patients or consumers under applicable Maryland or federal law.

12. Consumer Rights

Zorc Orthodontics is committed to complying with applicable Maryland consumer-protection requirements.

Nothing in these Terms is intended to restrict, waive, or eliminate any consumer right, remedy, or protection that cannot legally be waived under Maryland or federal law.

If you believe you have a concern regarding our services, communications, billing, or use of your information, please contact our office so that we can attempt to address the matter.

13. Changes to These Terms

Zorc Orthodontics may update these Terms & Conditions periodically.

When changes are made, the updated Terms will be posted on this page with a revised effective date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Changes to SMS consent practices will not retroactively create SMS consent where affirmative consent is required.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to conflict-of-law principles, except where applicable federal law controls.

Any dispute will be subject to the jurisdiction and venue permitted by applicable Maryland and federal law.

Nothing in this section is intended to deprive a consumer or patient of any rights or protections provided by Maryland or federal law.

15. Contact Us

If you have questions about these Terms & Conditions, our services, or our SMS communications, please contact:

Zorc Orthodontics

5413 W Cedar Ln #106C

Bethesda, MD 20814

Phone: 301-968-6466 Email: admin@zorcorthodontics.com

Text Messaging Consent Disclosure

When an SMS consent checkbox is displayed on a website form, appointment request form, or other online enrollment mechanism, the following disclosure may be used:

By checking this box, I expressly consent to receive text messages from Zorc Orthodontics at the mobile telephone number provided. Messages may include appointment confirmations and reminders, scheduling/rescheduling information, treatment or office-related communications, and other service-related communications. Message frequency varies. Message and data rates may apply. Consent is not a condition of treatment or purchase. I can opt out at any time by replying STOP and can reply HELP for assistance.

[ ] I agree to receive SMS/text messages from Zorc Orthodontics.

For marketing messages, use a separate, unchecked checkbox:

[ ] I agree to receive promotional and marketing text messages from Zorc Orthodontics.

SMS consent is optional. Consent is not a condition of treatment or purchase. The checkbox must not be pre-selected. Providing a telephone number alone does not constitute consent to receive SMS messages.

SMS Compliance Notice

Zorc Orthodontics will maintain appropriate records of SMS consent, including the applicable opt-in method and, where appropriate, the date, time, telephone number, and source of consent.

SMS messages will include appropriate opt-out functionality. Users may reply STOP to opt out and HELP to request assistance.

SMS consent will not be obtained through deceptive, misleading, or coercive means, and opting out of SMS communications will not prevent a patient from receiving treatment or services